FAQ

  • When will I receive summer camp details?

    A link to summer camp details will be included in the confirmation email you receive directly after enrolling in camp. A detailed camp reminder email will be sent out 5 & 10 days prior to camp. Please be sure to add enroll@MariposasSpanish.com to your contacts so that it does not go to spam.

  • What is your cancellation policy for camp?

    The application & registration fees are non-refundable ($115).

    45 days or more prior to the camp starting date, you will receive a full refund minus the registration & application fees.

    30 days prior to the camp starting date, you will receive a 25% refund.

    29 days or less, there will be no refund/credit.

  • What if my child is absent or misses camp due to illness? Will I get a refund or credit towards another camp?

    Camp tuition is non-refundable and non-transferrable including cancellation due to COVID or days missed by the student during camp.

  • I need to add some additional adults for pick-up that I did not include when enrolling my child. How can I do that?

    Email enroll@mariposasSpanish.com with your child’s name, camp dates, and who needs to be added.

    Please note: We will require ID.

  • What does my child need to bring to camp?

    One snack, a healthy lunch (that has an ice pack area to keep cool) and a large water bottle with ice water.

    A bag that will be left at camp all week with an extra change of clothes (all labeled), in case of emergency.

    A mask or 2 if you are requesting your child to wear one.

  • Is there a fridge/cooler where lunches will be kept at any camps?

    No. Your child will need to have an ice pack (or frozen beverage) in their lunchbox, as it will stay outside at times.

  • What type of clothes should my camper wear?

    Our best answer is to wear comfortable/breathable clothes and closed toed shoes that can get dirty. Please label all items.

  • I can't remember if I added extended hours or early drop off.  How can I look that up?

    Just log in to your account.

    At the top right, hover over your account name and select “Orders”. You will find each purchase you made here.
    Click on “View order details” to see what you’ve made payment for.

  • Can I switch my child's camp enrollment to another week of camp and is there a fee for that?

    Yes, only if a space is available in the camp you are needing to transfer to. A $15 fee will be added.

  • Can my child be in the same group with his or her sibling/friend?

    Feel free to add any requests during registration, we will do our best to accommodate, but no request is guaranteed. Groups are created by age. If you forgot to add a request during enrollment, please email us at Enroll@mariposasspanish.com. Groups are created as students enroll. We will email you in the camp reminder email with the groups.

  • Does my child need a mask at camp?

    A mask is not required unless your child has been sick and it is required in CDC guidelines. Feel free to pack a mask and if you prefer your child wear a mask indoors, please mark it on the COVID regulations paperwork that will be sent prior to camp. You can also email: enroll@mariposasspanish.com

  • I have concerns about the heat in the summer. How do you guys deal with that?

    We take the weather into consideration when planning. In the summer, we hold outdoor time or high energy games first thing in the morning when it is cooler, staying in the shade as much as possible. If we eat lunch outdoors, we also eat under the shade. Our team is diligent in ensuring that all children drink plenty of water to make sure everyone stays hydrated.

  • Do you ever cancel camp due to bad weather?

    We usually run our camps in rain or shine; however, we will cancel or postpone camp in cases of severe/dangerous weather (i.e. tornado warnings, flash flood warnings, etc.). If camp is to be canceled/postponed we will email you and also post the information on the camp’s webpage.

  • Can I sign up for early drop off on certain days or do I have to pay for the entire week?

    To make it easy on everyone, early drop off is not prorated. And early drop off can be added once camp begins as long as there is space.

    2024 CAMPS will NOT have early drop off.

  • Late pick up fees:

    All children must be picked up at the time camp ends. There will be a 5 minute grace period. After 5 minutes, we will charge $1/minute starting with the pick up time.

  • I'm interested in enrolling my child for multiple weeks camp. Do the activities and themes change week to week over the summer or is everything repeated week to week?

    The simple answer is yes and no. The general theme & camp schedule is the same. While some of the activities & songs will be repeated (as repetition is key to learning a language), many activities will be different. Additionally each camp does have its own theme (i.e - animals, flora/fauna, etc). We have many kids each summer who enroll in multiple weeks. It's rare that we hear feedback that they were no longer engaged after the first week. 

  • Why does my child need to be fully toilet trained?

    During our summer camps, we do not have a dedicated staff or area for changing diapers or toilet training. In order for all of our students to have a successful camp and focused attention on lessons, it is important that all of our campers are fully toilet trained for a minimum of 6 months.

  • Are your camp instructors background checked? Are they trained in First Aid?

    Yes, all staff have been background checked and are First Aid and CPR certified.

  • Is Mariposas Spanish School School a licensed child care facility?

    Mariposas Spanish School is a language based education program that normally offers classes during the school year. We are not a state licensed child care facility and not required to be state licensed as such due to the type, scope, and duration of programming that we offer.

  • My child attended your summer camp and I am in need of your TAX ID number.

    Our EIN is: 81-4756578

  • I need a receipt for summer camp. How can I get one?

    Just log in to your account

    At the top right, hover over your account name and select “Orders”. You will find each purchase you made here. Click on “View order details” to see what you’ve made payment for and can hit the printer icon to print/download a printable receipt.

  • What if my child is sick or showing symptoms of sickness?

    If your child has a temperature of 100 or higher, they are required to stay home until they are fever free for 24 hours without fever reducing medication.

    If your child has a contagious sickness, please stay home until the doctor has given approval for return.

    If your child has severe cough or excessive mucus, we will need a doctors note informing us that your child is not contagious.

    If your child has COVID, please let us know immediately, stay home and follow CDC guidelines.

    Thank you in advance for helping to keep our community healthy.